Domestic Shipping Informaiton
Flat rate $6.00 shipping for all domestic ground UPS shipments, no matter how large your order. Wholesale orders are shipped FOB Lutherville, Maryland, for actual shipping charges. During checkout, you have the option of selecting other additional cost shipping methods, such as UPS 3 Day Select, UPS 2nd Day Air, & UPS Next Day Air. We offer FREE UPS Ground shipping on orders over $100.00 (excluding wholesale orders). Orders are usually shipped the same day the order is placed. We ship Worldwide. For UPS time in transit information click here. Once your order has shipped, online, real time tracking is available by clicking on "My Account". Note: UPS will NOT deliver to Post Office Boxes. If you require that your order be shipped to a Post Office Box, please select the Priority Mail option in the shipping section of checkout. Please be aware that it is not possible to accurately track Priority Mail shipments. We reserve the right to change shipping carrier to USPS, if we are shipping to a Post Office Box, and you have selected any shipping method OTHER than USPS Priority. If a delivery attempt is made, and the package is refused, you will be charged additional shipping amounts that are required to deliver your package. This applies to domestic, as well as International orders.
International Shipping Information We ship International orders via UPS (United Parcel Service) Express. When you place your International order, one of our representatives will contact you with actual shipping charges. Returns: While we do our best to accurately fill your order, we sometimes make an error. If you receive the wrong items(s), please call our order department at 1-800-823-1408, or e-mail orders@baltcoffee.com to advise us of the problem. We will arrange for the incorrect item(s) to be picked up, and we will send you the correct items(s). If for some reason you are unsatisfied with any item(s) you have purchased, please let us know, and we will do our best to correct the problem. In all cases of returns, please advise our order department before sending product back to us. We cannot be responsible for items returned without prior authorization. If a delivery attempt is made, and the package is refused, you will be charged additional shipping amounts that are required to deliver your package. This applies to domestic, as well as International orders.
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